Veolia Water Solutions & Technologies Italia has always taken care of its customers' needs and now places at their disposal a brand new Division aimed at giving a highly qualified technical assistance with a wide range of activities, services and products.
Technical assistance and after-sale service
Technical assistance
From the premises, a telephone free support is offered by skilled technical staff at +39 0434 516332. The Company boasts a diffused service organization, in Italy and abroad, through local assistance centres, which allows prompt replies and timely interventions.
Spare parts and products
The after-sale service provides customers with spare and consumable parts. Furthermore, highly qualified technicians can supply, after a thorough analysis, the most proper chemical products for the operation and maintenance of the equipments.
Planned maintenance
With a year's contract, scheduled maintenance interventions can be planned in order to ensure a constant check up of the regular operation of the units and their efficiency during the time.
Process validation and chemical analysis
The study of the customer's production cycle and the laboratory treatment tests of the waste water samples taken upstream and downstream of the plant, ensure to collect all the necessary data to formulate consultancy advices and feasibility opinions that allow the customer to work properly with its equipments.
Training
A technical specific training is an essential issue to ensure the proper and long lasting operation of treatment water plants. Veolia Water Solutions & Technologies Italia offers both theoretical and practical lessons that can take place at the plant site or at the VWS Italia premises, and that can be personalized on the basis of the customer's needs.